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Why New Visions

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Home Modifications and Mobility Equipment

Enhancing people’s lives is our goal at New Visions, and we accomplish this through listening to your concerns and ensuring all needs are addressed. Each service we offer is focused on providing the best possible experience for our customers and their loved ones. 


Free In-Home Consultation

Our highly-trained, compassionate professionals will meet with you in your home to get to know you, as well as your caregivers, on a more personal level to better understand exactly what it is you are looking for. Every individual’s needs and wants are unique, and we will customize our recommendations according to your wishes following a thorough home assessment and ensuring all areas of concern are addressed. Our customers are our top priority.


Equipment Repairs and Maintenance

We will always be there for you, even after the sale. Regardless of top-quality product selection, occasionally equipment may require maintenance or service due to the complex nature of it. Don’t worry, New Visions’ certified technicians are trained to quickly diagnose and fix the problem with as little interruption in your daily routine as possible. Furthermore, if an issue should arise while a product is covered by a manufacturer’s warranty, you can rest assured that New Visions will handle everything for you and ensure everything is resolved for you. 


Home Modifications

New Visions prides themselves in providing home modifications from start to finish to allow you to live independently and safely where you’re most comfortable – at home. Whether you are just needing a simple threshold ramp or needing a whole home modification, no job is too big or too small. Our experts will perform a complete assessment of your home, make note of any hazards or barriers and recommend solutions. No need to worry about the headaches of lining up multiple contractors.
We will do this for you and ensure your entire job is completed to your satisfaction.


Rental Equipment

New Visions offers an option to rent some products such as wheelchairs, scooters and even ramps. We understand not all equipment is needed long term, and we’re here to provide you with options. If this sounds like what suits your needs best, contact our office for more complete details on our rental equipment. 


Expert Installation

When it comes to mobility and accessibility equipment, Professional installation is as important as the equipment itself. These are complex devices with many moving parts. Our technicians have undergone in-depth training with all of our manufacturers to be certified to install your equipment properly without compromising anyone’s safety. Our staff will also train you on proper operation for smooth functionality and make sure you are comfortable with using your equipment before leaving your home.


Specialized Medical Equipment

New Visions is well aware that no two individual’s situations are alike and takes great pride in providing each and every one of our customers with the equipment that will enhance their life the most. Whether you are looking for a specially-configured manual wheelchair, power wheelchair, roll-in shower chair or any other product that will make life easier for you, New Visions can help. We house our own full-time certified custom rehab specialist who holds an Assistive Technology Professional (ATP) certification and has been in the business since 1998. This specialist has a vast knowledge of products on the market and can help you find equipment that can provide you with a better quality of life. 


Ohio Medicaid Waiver Provider

New Visions is one of the few Ohio Medicaid Waiver providers in Northwest Ohio, including the I/O, Level One, SELF and Ohio Home Care waivers. Many of the life-enhancing products we offer are not covered by standard insurance but can be billed through a waiver program. If you are on a waiver through Ohio Medicaid and are in need of some specialized equipment not covered by your insurance, contact our office.  We will work closely with your caseworker in order for you to obtain the products you need. 


Billing Assistance Services

Navigating the complicated world and paperwork related to Medicare and Medicaid billing reimbursement can be overwhelming. We have billing experts on staff who will help you find the best way to pay for your mobility solution.